In today's demanding business environment which prioritizes flexibility, speed, and efficiency, a robust IT strategy is critical. We help you achieve these qualities in your IT strategy by providing you system integration, testing, application development and management services and solutions.
When people hear the term BPO, most of them tend to associate it with voice process. In reality, Darwins provide voice based services and also other transactional services which are of utmost importance for the organizations to function smoothly. Generally, BPO services can be broadly classified into two – voice and non voice services.
KPO is a subset of BPO. KPO involves outsourcing of core functions which may or may not give cost benefit to the parent company but surely helps in value addition. The processes which are outsourced to KPOs are usually more specialized and knowledge based as compared to BPOs. Services included in KPO are related to R&D, Capital and insurance market services, legal services, biotechnology, animation and design, etc. are the usual activities that are outsourced to KPOs.